BLOKFORMAL / CUSTOMER INFORMATION
Privacy Policy
Information used to serve your purchase and support requests.
Who we are
Blokformal, 6 Rue De Caullery, 59127 Walincourt-Selvigny, France. For privacy questions or requests, contact [email protected].
Information you provide
We may receive your name, email address, phone number, shipping and billing addresses, order information, and messages or attachments you provide when shopping or contacting us. Payment information is handled as required by the payment service used for a transaction. Please do not send card details in customer support messages.
How information is used
We use information as necessary to process requested purchases, manage payment and order fulfillment, arrange delivery and returns, respond to support and privacy requests, and meet applicable obligations.
Service Providers and Partners
We may share information with trusted service providers, such as payment processors, delivery companies, hosting providers, and customer support providers, as necessary to fulfill orders, process payments, or provide other requested services. Information may be processed in countries other than your country of residence where these services operate.
Browser storage and technical information
The shopping cart is stored in your browser so it can remain available after refresh. Hosting services may process technical request information to deliver the website. We do not add marketing trackers or analytics tools to this storefront. See our Cookie Policy for the known browser storage behavior.
Retention and your choices
Information is retained as necessary for the purpose for which it was collected and applicable obligations. Depending on applicable law, you may have rights to access, correct or delete personal information. Contact us to make a request. You may clear browser storage to remove the saved cart.
Updates
This policy may be updated to reflect changes in our practices. The version displayed on this page applies to the website.
Need help? [email protected]